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Please be aware that the quality of the translation also depends on your input. The more information you make available to us (e.g. reference texts, target group and purpose of the translation, briefing on the circumstances etc.), the more we can be involved in the process and keep the big picture in mind whilst translating.

Without the background knowledge from detailed briefing, it is very difficult for translators to find exact equivalent translations. We need this background information to ensure that we have understood the purpose and meaning of your documents. This will result in a translation that is true to context.

We handle your information diligently. We have strict confidentiality policies in place encompassing our company with all of our employees and translators.

Feedback from customers is also very important to us. This is a useful way to get to know our customers and to understand what is important to them and where their priorities lie. We are open to criticism because, in our opinion, an open and honest relationship is the only way forward. We aim to find a basis for a long-term collaboration with you so that one day we will know you, our customer, so well that we "will know exactly what you need without any need for words". An ambitious aim, but we know it is possible!

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